A signal is a change at an account that makes your offer more relevant right now. Acting on signals replaces volume with timing, and timing is what earns replies.
The eight signals
- Hiring in the roles you serve, such as a first RevOps hire or a wave of SDR roles.
- Funding, which brings new budget and new targets.
- Leadership changes. A new CRO or CMO often reviews the stack in their first 90 days.
- Technology changes, such as a CRM migration or a new tool in your category.
- Website intent, especially repeat visits to pricing or comparison pages.
- Job moves by past champions, who know your value and now work somewhere new.
- Expansion, such as new offices, markets or product lines.
- Product usage, such as teams approaching plan limits or adopting key features.
Turning signals into plays
- Score signals by strength and fit, so a new CRO at a perfect-fit account outranks a single blog visit.
- Route strong signals to a named owner with a response time, not into a shared list.
- Write the first line from the signal, so the reason for reaching out is obvious.
- Retire stale signals. A funding round from last year is not a signal any more.
Common mistakes
Most teams either watch too few signals or act on too many. Start with the three that best match your best customers, measure meetings per signal type, and add more only when the first ones are working.
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