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RevOps

A CRM your team trusts, and numbers your board believes.

RevOps for B2B teams that have outgrown the spreadsheet: one pipeline definition, clean data, handoffs that do not drop, and reporting that reconciles with the CRM it came from.

Book a GTM systems reviewSee the plays
# Stage definitions, signed off by sales and financeversion: v3stages:  - name: Qualified    exit_when: [budget_owner_identified, problem_confirmed]  - name: Proposal    exit_when: [scope_sent, decision_date_set]  - name: Negotiation    exit_when: [commercials_agreed]  - name: Won    requires: [signed_order_form]forecast:  commit: "stage == Negotiation and close_date <= quarter_end"

What is breaking your revenue numbers

If two of these are true, the rest of this page is about you.

01

Your forecast is a negotiation.

What it costsThe board stops trusting the number, and you stop trusting it too.

What changesStage definitions with exit criteria, signed off by sales and finance.

Revenue OS · Pulse
02

Marketing, sales and finance each have their own pipeline number.

What it costsMeetings spent arguing about data instead of deals.

What changesOne CRM design and one dashboard everyone reads.

Revenue OS · Context
03

The CRM is full of duplicates and empty fields.

What it costsReps stop using it, and leaders stop believing it.

What changesA clean-up, enrichment with sources, and hygiene that runs every day.

Revenue OS · Context
04

Leads and customers drop between teams.

What it costsRevenue lost in gaps nobody owns.

What changesAn owner, a response time and an alert on every handoff.

Revenue OS · Flow

Plays we build

Each one runs in your CRM and tools, and is documented so your team can change it.

Every inbound lead enriched, scored and with the right rep in minutes.

What we build

The capability on the left, what your team would notice on the right.

  • Architecture

    CRM design and clean-up

    Objects, fields, stages and ownership rules designed once. Duplicates merged, dead fields retired.

  • Pipeline

    Stages with exit criteria

    Every stage means the same thing to every rep, so the forecast stops depending on who you ask.

  • Handoffs

    Marketing to sales to success

    An agreed response time on every handoff, with an alert when a lead or account waits too long.

  • Reporting

    Dashboards that reconcile

    Pipeline, conversion by stage, source attribution and forecast, built on definitions you signed off.

  • Stack

    Tool audit and consolidation

    What each tool does, where they overlap, what to cut and what it saves.

  • Enablement

    Playbooks and adoption

    Per-role training, recorded, and a check a few weeks later on who has gone back to the spreadsheet.

Every handoff has a clock

Leads and customers get dropped between teams, not inside them. Each handoff gets an owner, a response time and an alert.

Revenue handoffs, each with a clockFive teams in sequence: marketing, SDR and inbound, account executive, onboarding, customer success. Each handoff has an agreed response time, and every team works from one CRM record and one pipeline definition.Marketingcaptures and qualifiesdemandrespond in 15 minSDR and inboundfirst response andqualificationaccept within 1 dayAccount executiveruns the deal to closehandover noteOnboardinggets the customer live30-day checkCustomer successrenewal and expansionOne CRM record · one pipeline definition · one dashboardExample response times. Yours are agreed in the scope.Revenue handoffs, each with a clockFive teams in sequence: marketing, SDR and inbound, account executive, onboarding, customer success. Each handoff has an agreed response time, and every team works from one CRM record and one pipeline definition.Marketingcaptures and qualifies demandrespond in 15 minSDR and inboundfirst response and qualificationaccept within 1 dayAccount executiveruns the deal to closehandover noteOnboardinggets the customer live30-day checkCustomer successrenewal and expansionOne CRM record · one pipelinedefinition · one dashboardExample response times, agreed in the scope

How an engagement runs

The same four steps whatever we build. The first one is small, fixed-fee and useful on its own.

How an engagement runsFour steps: a fixed-fee review, a signed scope, a build in weekly releases inside your tools, and a handover of documentation, training and admin access. Ongoing support is optional.1ReviewFixed feeWritten findings on yourstack, data and process.Yours whether or not you hireus.2ScopeSigned firstWhat we build, what we donot, which tools it touches,and who owns each part.3BuildWeekly releasesInside your tools. The oldway keeps running until thenew flow is proven.4Hand overYoursDocumentation, recordedtraining, and admin access inyour name.Optional: ongoing support, published hours, cancellableHow an engagement runsFour steps: a fixed-fee review, a signed scope, a build in weekly releases inside your tools, and a handover of documentation, training and admin access. Ongoing support is optional.1ReviewFixed feeWritten findings on your stack, data andprocess. Yours whether or not you hire us.2ScopeSigned firstWhat we build, what we do not, which tools ittouches, and who owns each part.3BuildWeekly releasesInside your tools. The old way keeps runninguntil the new flow is proven.4Hand overYoursDocumentation, recorded training, and adminaccess in your name.Then optional ongoing support, cancellable

What stays yours

We build and hand over

  • CRM configuration and its documentation
  • Stage and field definitions, written down
  • Dashboards and the logic behind them

You keep and control

  • Your CRM and its data
  • Every tool contract
  • Admin access, in your name

Questions

Do we need to move CRM?

Rarely. Most CRM problems are data-model and adoption problems, and neither is fixed by switching software. If a move is the right answer, the review says so and it is scoped separately.

Which CRMs do you work in?

HubSpot, Salesforce and Zoho CRM, as you run them today.

How long does a clean-up take?

It depends on volume and how many teams use the CRM. The review gives you a dated plan before anything starts.

Will the team actually use it?

Only if it is built for people who are already busy. Each role gets one screen and a short recorded walkthrough, and we check adoption after go-live.

Rebuild your revenue engine for the AI era

Start with a fixed-fee GTM systems review. We map your stack against the six layers of Revenue OS, and you keep the findings whether or not you work with us.