- Category
- CRM
- Pricing model
- Free edition for small teams; paid plans per user.
- Revenue OS layer
- Context
- Last reviewed
- October 2026
What it is
A configurable CRM that connects to the wider Zoho suite for finance, support, projects and analytics.
Best for
Cost-conscious teams, especially those already using other Zoho apps.
Strengths
- Good value for the features
- Deep links to the rest of the Zoho suite
- Highly configurable
Watch-outs
- Interface and setup can feel dense
- Fewer third-party GTM integrations than HubSpot or Salesforce
Pricing
Free edition for small teams; paid plans per user. Pricing changes often, so check the vendor for current plans.
Alternatives to Zoho CRM
Other crm tools in the directory.
HubSpot
CRM
All-in-one CRM with marketing, sales and service hubs.
Free CRM tierRead review
Salesforce
CRM
The enterprise CRM, endlessly customisable.
Per user per monthRead review
Attio
CRM
A modern, flexible CRM built around your own data model.
Free planRead review
Pipedrive
CRM
A pipeline-first CRM that salespeople like.
Per seat per monthRead review
Wiring Zoho CRM into the rest of your stack?
Start with a fixed-fee GTM systems review. We look at your tools, data and routing together, and tell you what to keep, connect or cut.